Pricing and refund

• Does Zotabox Social Sharing Button offer a refund policy for purchased subscription plans?

  Yes, Zotabox offers a refund policy for subscription plans as follows: For monthly subscription plans, you can request a full refund within 7 days of the purchase date. For annual subscription plans, you can request a refund within 30 days of the purchase date. However, a fee equivalent to one month of service (based on the monthly subscription rate) will be deducted. After these periods, no refunds will be provided for either the monthly or annual subscription plans. Have a livechat with oFew readers

Tool Settings

• What is the difference between "Share" and "Follow"?

  On some social tools you can choose to allow your customers to ‘share’ your website with their friends OR ‘follow’ your social account. For the ‘share’ option we do NOT need your social account information. Currently, our social mobile tool only allows the ‘share’ option. The ‘follow’ option is available on our other social tools. We hope to add the ‘follow’ option to other tools in the near future. Thank you for your patience. (https://storage.Some readers

• Can I change what images/products Facebook shares?

  Facebook automatically chooses what images etc to use when your visitors ‘share’ your website. Note: Facebook requires your website is public (not password protected) to automatically choose images to share. Please test share feature on live website. You can ‘tell’ Facebook what images to share by using the following code. Here are some quick instructions to embed social meta tags to Shopify theme. You may need a develoFew readers

• Why Can’t I Add a Sharing Button for Instagram or TikTok?

  Instagram Instagram is designed as a photo and video platform. It doesn’t support direct URL sharing like Facebook, Twitter, or LinkedIn. That’s why Instagram only allows you to link your account profile (so visitors can follow you), not share content or pages from your website. TikTok TikTok works the same way. It’s focused on short-form videos and doesn’t support sharing external links through share buttons. Like Instagram, you can add a button to direct people to yoFew readers

• Why Aren’t My Social Sharing Buttons Showing on My Website?

  If you’ve already published the tool but don’t see the buttons on your site, here are two common reasons: App Embed Not Enabled Please double-check that you’ve enabled the App Embed in your Shopify Theme settings. If you are embedding on the product page, make sure both: App Script Embed is turned on Embed Block on Product Page is enabled Please note to click Save (on the upper right corner) to save the change. Without these, the buttons won’t appear. Cache and Cookies SometFew readers

• How can I change the position, color, and size of my Social Sharing buttons?

  You can customize the position, color, and size of your Social Sharing buttons in the Style tab of your Zotabox Dashboard. Adjust position (left/right, top/middle/bottom) and icon size, color, shape directly from this tab. By default, buttons are floating. If you want to embed them inside your page content, this is a premium feature (Embed option). You can also use Display Rules to show or hide buttons on specific pages or URLs. Let us know if you’d like help finding the best setup for youFew readers