Why does entering a VAT ID affect my e-invoice?

Why does entering a VAT ID affect my e-invoice?

If a customer enters a valid VAT ID at checkout, FastSpring automatically exempts them from paying VAT. This is because the buyer takes responsibility for handling VAT on their end.

If the VAT ID is missing or invalid, VAT is charged, as the buyer is assumed to be an end consumer.

A VAT ID doesn’t mean a business has to pay tax upfront—it means they are recognized as a taxable entity that handles VAT differently.

Since FastSpring does not charge VAT when a valid VAT ID is provided, an e-invoice is not issued, as there is no tax amount to report.

What if I left the Tax ID field blank?

If you did not enter a Tax ID, FastSpring assumes you are an individual consumer, and VAT is charged accordingly.

Where can I get further assistance?

If you've checked all the above and still haven’t received your e-invoice, please contact:

FastSpring Support: Visit the [Consumer Portal](https://fastspring.com/consumer-support/) or submit a ticket through their support team.

Updated on: 14/02/2025