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Why does entering a VAT ID affect my e-invoice?

Why does entering a VAT ID affect my e-invoice?


If a customer enters a valid VAT ID at checkout, FastSpring automatically exempts them from paying VAT. This is because the buyer takes responsibility for handling VAT on their end.


  • If the VAT ID is missing or invalid, VAT is charged, as the buyer is assumed to be an end consumer.
  • A VAT ID doesn’t mean a business has to pay tax upfront—it means they are recognized as a taxable entity that handles VAT differently.
  • Since FastSpring does not charge VAT when a valid VAT ID is provided, an e-invoice is not issued, as there is no tax amount to report.


What if I left the Tax ID field blank?


  • If you did not enter a Tax ID, FastSpring assumes you are an individual consumer, and VAT is charged accordingly.


Where can I get further assistance?


If you've checked all the above and still haven’t received your e-invoice, please contact:

  • FastSpring Support: Visit the **Consumer Portal** or submit a ticket through their support team.


Updated on: 14/02/2025

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