Articles on: Zotabox Social Sharing Button

Why Aren’t My Social Sharing Buttons Showing on My Website?

If you’ve already published the tool but don’t see the buttons on your site, here are two common reasons:


  1. App Embed Not Enabled

Please double-check that you’ve enabled the App Embed in your Shopify Theme settings.

If you are embedding on the product page, make sure both:

  • App Script Embed is turned on
  • Embed Block on Product Page is enabled

Please note to click Save (on the upper right corner) to save the change.

Without these, the buttons won’t appear.


  1. Cache and Cookies

Sometimes changes don’t show up right away because of cache and cookies. Try:

  • Refreshing your website cache
  • Testing again in a new incognito window


That usually does the trick!


If it’s still not showing, feel free to reach out — we’re happy to help.

Have a livechat with our support team here.

Updated on: 20/07/2025

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