> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.zotabox.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# The chat tab remains open even when I set settings to closed.

Facebook 100% controls the chat box, not Zotabox.

They have decided to always display the chat box to your website visitors.

If your chat box does not display please see this [FAQ](https://info.zotabox.com/ufaqs/the-chat-window-will-not-appear-on-my-website/).