> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.zotabox.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My Cookie Bar/Box will not display on my website

Non – EU merchants/websites please ‘uncheck’ the ‘Display in EU countries only box’ to test your website.

Please also REFRESH your website on the setting page or add /#zbrefresh to your website url.

Ex. https://mywebsite.com/#zbrefresh.
![](https://storage.crisp.chat/users/helpdesk/website/bda690e4f555d800/image_h53g37.png)