> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.zotabox.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I remove the "guest" option from my Facebook/Messenger Live Chat?

- To remove the "guest" option inside your Messenger Chat, please open your Facebook fanpage settings.
![](https://storage.crisp.chat/users/helpdesk/website/bda690e4f555d800/image_isnbh5.png)- Go to "Messaging", then "Add Messenger to your website", and "Get Started".
![](https://storage.crisp.chat/users/helpdesk/website/bda690e4f555d800/image_1c40kg4.png)- Click "Turn OFF Guest Mode status", then click "Next" 2 times, then click "Finish".
![](https://storage.crisp.chat/users/helpdesk/website/bda690e4f555d800/image_1t0adng.png)- Refresh your website. You can add /#zbrefresh to your website url to refresh website. (Ex. https://yourdomain.com/#zbrefresh).
- Please enjoy your [20+ tools included in your Zotabox package.](https://zotabox.com/dashboard/) [For promotional ideas for your website, click here.](https://info.zotabox.com/promotional-ideas-to-increase-website-sales/) ____